Customer Comments
Just wanted to say thanks. Gourmet Magic is the third company that I actually had to place the order with.
The first was Better Taste.com -- they never answered their phone or the 3 messages that I left.
The Second was Cooks Corner -- Which they would not give me a total, or any Idea, but they wanted my credit card #. And they were behind on filling their orders.
The third was your company-- A little bit more expensive on the item, but I would rather pay the extra dollar and have the customer service, which you gave. For something so small, I would have never thought that I would have had to go through all of this trouble. So I will keep your phone and web site and use you guys in the future without any doubt.
Thanks Again for the great, fast, and professional customer service, it is appreciated more than you know,
Sharon Petrucci
 

WOW! That was quick! I got my order, opened it right away and like a kid at Christmas, was filled with glee! Many thanks for the lightning-quick speed and great packing too! It was fun to visit with you the other day…our chat-time was wonderful. Debbie, it’s much more fun to spend my money with a proprietor like you…who carefully chooses her product lines and is so hands-on in what she’s giving the customer!!! It’s apparent that you love what you’re selling and your enthusiasm for my satisfaction was most honestly felt by me! Your product lines are on the pulse-point of what “foodies” want. Your collection is clever and very appealingly presented, too. I’ll turn on my fellow foodies to your site and tell them about how fast you process orders. Debbie! Sheesh! I sincerely wish you the best on your beautiful website (which is now bookmarked!) Sincerely and a New Happy Customer of GourmetMagic.com
Sonny W.
Minneapolis, MN
 

I usually don’t write letters but the service I just received from you guys was unbelievable! I found your site on Google and called the toll free # to find out about the Sushi Chef line. An awesome lady on your end of the phone gave me the info I needed so I placed an order. I got all my tracking updates, receipts, etc. and the sushi we had last night rocked! Just impeccable service guys. I hope you are out there for a long, long time. 100% Satisfied Customer!
Cameron D.
Oklahoma City, OK
 

I received my order today – Thank you so much. Your tea is wonderful, just wonderful! I thank you for the fast service and excellent communication. This is a world-class company and supportive employees! You must be plenty proud! Thank You – I will be back many times!
Claudette M.
Everett, WA
 

I just wanted to let you know that I received your e-mail confirming my order and I would like to thank you for the extra help you gave me with my purchase. I would definitely buy from Gourmet Magic again because of the great experience I had with your Customer Service today!
Megann C.
Edmonton – Alberta, Canada
 

I must say, I am very impressed with your Customer Service! Thank you for sending a new herb set to replace the one that was damaged in shipment. It seems as though everyone we have over for dinner has fallen in love with those Dean Jacobs Bread Dipping Herbs, and they are nowhere to be found in St. Cloud, MN. I was given mine as a gift and was running out when I found your website. I will definitely suggest GourmetMagic.com to others.
Shara S. (A Very Happy Customer)
St. Cloud, MN
 

Thank You! Thank You! Thank You! Your Customer Service is the best available. Not only did you communicate with me the same day I wrote you but you also went above and beyond the ordinary in processing my order. In a day and age when websites are dropping like flies and don’t seem to know why, I can tell you most people will say it is a lack of personal service. It is easy to see this won’t happen to you! Again, we thank you for your speed and efficiency. We will be back for more.
Jan K. – Jacksonville, FL
 

I just placed another order on GourmetMagic.com and I wanted to let you know how much fun I’ve had with it. It’s so user friendly and efficient. Your communications can’t be beat; you guys are faster than Ebay or Amazon in e-mail confirmations! Thanks for the wonderful service that you provide to all of us armchair shoppers!
Lisa L. – Tulsa, OK
 

I have purchased a number of items from GourmetMagic.com and have been quite pleased with the results – as have my guests!
Bill W. – Lexington, MA
 

I received all of my items from Gourmet Magic and love everything!
Lisa E. – Chicago, IL
 

Thank you for your incredibly quick response and very customer service oriented message. I will use your company again and recommend you to my gourmet food-loving friends…Doing business with you has been an extraordinary experience!
Angie D. – Milwaukee, WI
 

Thank You Very Much!!!!!!!!!!!! I will be doing business with you in the future!
Tara C. – Torrington, CT
 

Thank you so much for the info about “rolling” sushi! Not only am I happy with your product, but also I am extremely impressed that a LIVE person answered the phone!! I will, without a doubt, recommend the sushi kit to family and friends, and will enjoy exploring and ordering from the rest of your site! It was a pleasure to deal with and talk to you…
A Very Happy Camper (AKA Satisfied Customer)
Jane S. – Cape Cod, MA
 

WOW! My husband loves your website also and his Sushi Making Kit – his birthday present. I am very pleased with your service and we will be ordering from you again!
Allison B. – Lafayette, LA
 

Your site and store are really awesome…the best that I have seen on the web…tons of great products!
Chuck K. – East Hanover, NJ
 

I thank you!! Your products are wonderful! I will be anxious to receive the seasonings I ordered!
Bonnie B. – Cedar Rapids, IA
 

Thank you so much! I love your website, your products and your excellent customer service. I will be ordering from you in the future.
Joan T. – Nashville, TN
 

I want to let you know that I received my Sushi Kit TODAY!!! I’m so impressed with your fast service and very thankful. I will definitely use your website again and pass it along to my friends.
Leslie L. – Dowagiac, MI
 

Thank you for the quick shipment and great customer service!
Jeri B. – Pleasant Grove, UT